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RAM Laboratories Quality Assurance Plan

RAM Laboratories, as a government solutions provider is dedicated to providing unsurpassed quality services and technologies to our customers through innovation to continually improve processes, products and services while ensuring responsible financial management. To foster a customer-focused environment that enables us to provide these high quality services while building a high-performance organization, RAM Laboratories recognizes Five Guiding Principles that are reflected in our daily actions and attitudes. These Five Guiding Principles are:

  • Integrity
  • Respect
  • Quality
  • Accountability, and
  • Teamwork

RAM Laboratories and its team of subcontractors will consistently following these Five Guiding Principles to provide high quality services and technically accurate deliverables in a cost-effective manner for our Seaport-e customer. To ensure these goals are met, RAM Laboratories has identified partners with similar emphasis on Quality. For example, two of our Team Members, Maxim Systems and ASC have ISO-001 certifications for quality control processes. Also, both RAM Laboratories and Maxim Systems are pursuing certifications in SEI-CMM, with RAM Laboratories personnel working in SEI-CMM Level 3 environments on-site with our Navy customer. Finally, our partner Escoe-Bliss provides subject matter expertise in establishing Quality Assurance Plans.

RAM Laboratories and its team will leverage this commitment to Quality to work with our customer to provide cost-effective, high quality services. We will work to ensure a flat organization throughout the team with clear lines of communication, and will establish tailored mechanisms with each customer to provide an avenue for feedback on services and deliverables provided.